FAQs

Our Location

We are located at 7D Alison Road Wyong, which is within the Gallery Precinct with other local hit businesses such as Duck Duck Moose. The shopfront offers daily cupcakes and other sweet treats will usually be open Tuesday to Saturday from 10am to 2pm. For up-to-date trading hours, please click here.

Ordering Online Products

Pretty Sweet Bakes offers a range of set and semi-customisable products on our website, including cupcakes, cookies, dessert boxes, and cakes. Some products will allow you to customise them in areas such as flavour, colour, message, and decorations.

Please allow 24 hours for cookies or 48 hours for cupcakes or cakes. If it is a last-minute order or you are unsure, please contact us and we will let you know if this is doable. We will endeavour to get back to you as soon as possible, but as this is currently a one-person business, we cannot make any guarantees.

Custom Cakes

We offer custom cakes and to give you a quote, we will require the following information from you via email (please avoid visiting the shopfront as we will not have the time to discuss fully custom products).

• Date of Event (To ensure we are available prior to quoting)
• How many guests? (So we can accurately provide the right size cake or amount for your event)
• Flavour
• Any inspiration or style images (If you don't have anything in mind, please have a look through our social media to see if there's anything you like as it makes it difficult to provide an accurate quote)

Frequently Asked Questions

Do you do gluten free or cater to other intolerances? We only offer low gluten free and low dairy free for chocolate and vanilla cake flavours as gluten and dairy containing products are also made onsite. Our cookie packs are not gluten free.